The Finest Pedigree

Read the Open letter from the BP Groups Chief Customer Officer, James Dodkins

The Certified Process Professional® (CPP) qualification has a long and distinguished pedigree.
The first class was in 1995 and the content has evolved dramatically with the latest practical learning and case studies involving Business Process Management.
In 2006 the BPGroup introduced the advanced Certified Process Professional Master® (CPP-Master) qualification. Since 2006 more than 87,000 CPP's and 3,700 CPP-Masters* have demonstrated their understanding and application of Enterprise BPM and Customer Experience Management (aka Outside-In).

Utilising the very latest best practice the program includes seven levels taking the participants from a fundamental understanding of process through to Mastership. Delivered across the world by proven (been there at every level) trainers led by Steve Towers, the founder of the first global BPM community in 1992, this program will transform your thinking and practice of process management.

CPP®'s are able to achieve immediate and sustainable change within the organisation through service improvement, cost reduction and revenue growth.

Read the Open letter from the BP Groups Chief Customer Officer, James Dodkins

* see this infographic Certified Process Professional year Analysis

Newly Accredited organisations are listed here.

The Uniqueness of the CPP Qualification

The BP Group (not for profit established in 1992) is an international body with its headquarters in the United Kingdom. It offers the Certified Process Professional® qualification through its Associates and partner network.
The CPPQ is a staged qualification based on a programme of learning, networking and application, which fulfil the BP Group’s mission to improve performance in businesses throughout the world.

In exercising its ability to award the Certified Process Professional® qualification, the BP Group does not recognise any other qualifications in lieu of the Certificate and Master assessments, nor the delivery of any programmes leading to examination, unless these are licensed under agreement with the BPGroup and its partners.

The Certified Process Professional® (CPP) and CPP Master® qualifications are delivered globally in more than 100+ countries with 1700+ organisations since 2006.
In the last five years more than 87,000 people have qualified as CPP's through the Open programme.
(See www.bpgroup.org and http://www.certifiedprocessprofessional.com ).
The BP Group (www.bpgroup.org) supports the programme through more than 25 global partners
(see http://www.oibpm.com )

Read the Open letter from the BP Groups Chief Customer Officer, James Dodkins